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FAQ

Do you offer same day local delivery?

Yes we do if order is received by 10am EST, zipcodes 20164-65 $10  ~  20166 $15 ~ 20147 $15 

~ 20148 $20 ~  21070 $15  ~  22066 $15  20190-91 $15  ~  20176 $20  ~  22042  $25

IF Saturday or Sunday is requested for delivery add'tl $5 is added. Holidays addt'l $10 is added 

Do you ship to hospitals?

No we don't. We'd be happy to ship to their home address OR hand deliver locally to Loudoun & Fairfax Hospitals

What method of payment do you accept?

online we accept MC, VISA, AE, Discover, PayPal

Hours

online 24/7, in studio M-F 9-5 EST

Substitutions
Though rarely does the need present itself, we reserve the right to substitute an item of equal or greater value.

Do you customize baskets?

YES, this is our favorite thing to do! Please call 800-953-4438 (GIFT) to start creating! We will also send you a picture of your custom creation with your receipt.

How do I know if my order has been shipped?

You will receive tracking #'s after order has shipped.  We ship FedEX & USPS

Can I cancel my order?

You may cancel your order within 24 hours by calling our office at (703) 406-0111 ~ (800) 953-4438.  If your order has been processed, enroute for local delivery, shipped, or a CUSTOM ORDER we are unable to honor your request to cancel.
 
NOTE: NO refunds, exchanges or cancellations on Custom Gifts and Fresh Fruit Baskets
 
Local delivery charges & shipping charges
Delivery charges whether hand delivery or shipping are in addition to the cost of the gift basket. We hand deliver, see above zipcodes, otherwise all others are shipped. Delivery fee is based on city and zip code in which your basket is being delivered. You will be charged a re-delivery fee if the address you provided is incorrect, we need suite #'s, appartment #'s, and phone #'s. Please let us know if it's OK to leave if delivering to a home address.
Same day/rush, overnight shipping and weekend delivery service available.  Please call for pricing at (800) 953-4438 ~(703) 406-0111 during normal business hours.